Return & Exchange Policy

We want you to be happy with your order from us. However, since we are a small business, we are unable to offer refunds if you change your mind about an order for any reason.

We are happy to offer store credit or exchanges for products returned unused & without damage. If you would like to exchange or receive store credit for your item, please contact us within 14 days of receipt to be eligible for exchange or store credit.

ITEMS INELIGIBLE FOR EXCHANGE: Any custom made items, used items (earrings) or damaged items are not available for exchange. Packing materials must be used for return shipment to prevent damage in transit. Customer is responsible for return shipping costs and shipping costs for the replacement.

 

DAMAGED PRODUCT:

Sometimes these things happen! We will happily replace any defective or broken merchandise. Please contact us within 30 days of receipt of item to qualify for repair or exchange. In order to qualify for an exchange, please include the date of purchase and an image of the defective item. If your item arrived damaged during shipping, please send an image when you contact us for repair or replacement. If you contact us after 30 days, we cannot guarantee repair or replacement. Please take care when mailing any items back to us. We cannot be responsible for any further damage which occurs during transit. We will cover return shipping and/or shipping for the replacement or repaired item.